For now, all sales are handled on our instagram page. We are currently available only in Kansas City. Once you have claimed an item by commenting on it, we will send you an instagram message confirming your order! At that time you will be responsible for payment (via Venmo or CashApp), and we will arrange a delivery or pick-up time at your convenience.

​

For information on how to receive your order, please see "When will I get my order?".

​

If you are not on instagram, please reach out to parakeetlabs@gmail.com.

As soon as you're able to schedule a pick-up or delivery! 

​

We currently handle delivery "Facebook Marketplace Style". This means that we hand deliver our products within the Kansas City area.

 

We offer free pick-up in the Northland at one of our meet - up locations, or hand delivery within one hour of the MCI airport.

 

Hand delivery is FREE on orders over $100, or $5 on smaller orders. 

We take great care to accurately portray our products on our website, and currently do not accept returns.

​

However, if something has gone terribly wrong and you believe that your order may qualify as an exception, please reach out to parakeetlabs@gmail.com and we will see what we can do.

Vintage items are inherently not new, and you can expect their condition to reflect their age and previous lives. We take pride in meticulous cleaning and restoration, and strive to accurately portray all items on our website.

 

If you have a question about a particular product, please reach out to us via instagram or at parakeetlabs@gmail.com.before purchase. 

Yes. Hygiene and cleanliness are very important to us. We respect the sanctity of your clean home, and meticulously deep-clean all items with attention to the requirements of their materials. 

In regards to aesthetic blemishes, please see the Q&A on "Excellent Vintage Condition."

All smoke ware is fully functional and ready for use.

​

Unless otherwise stated in the description, all products are fully functional.  Please read the item descriptions carefully before purchasing, and reach out with any questions.

​

​